Shopping Cart Update For Customer Sites

admin

We have released an updated shopping cart to give a new look and feel to the shopping cart as well as some new back end features for a smooth consistent experience when users check out of your customers carts. This new shopping cart will offer a modern look and will automatically update on your clients site without them having to make any changes.

Some of the features/changes that have been made:

1

  • A new tool for custom shipping rates allows users to set ‘tiered’ shipping costs by order value or weight. Examples: 0-5 LBS will cost $10, or any order that is $1-$10 will cost $2, etc.

Screen Shot 09-15-14 at 09.31 AM

  • Users can now select which types of credit cards they accept when setting up their payment processor; which will display the appropriate badges (eg Visa, MasterCard, Discover) on the checkout page for the end user.

3

Important information regarding clients Domain Names

admin

As of January 1st, ICANN (The Internet Corporation for Assigned Names and Numbers) has enacted new verification processes for domain registrations. ICANN is the organization that manages .com, .net and .org domains internet-wide, and they require that contact details for domain registrations are kept accurate and up to date.

As part of their new verification process, new domain registrations must be verified by email within 15 days of their registration. If your clients are registering a domain through your site, they will receive a verification email to the address on file with their website account. They must click the link in the email to verify their ownership of the domain. Domains that are not verified within 15 days will be suspended by ICANN.

In order to ensure that your clients do not encounter any issues with this new policy, we encourage all of your customers who have purchased domains through you to verify that the registrant details on file with ICANN are correct and up-to-date. To check that that the information is up to date, your clients can enter their domain into the website below:

http://www.who.is

If the Registrant contact details (particularly the email address) are out of date, your clients can contact our support team (using the link in the upper right of your website builder) to provide us with up-to-date information. Please note that if your clients are updating the details on file with their website, it does not automatically update WHOIS info, so if they have moved or changed e-mail addresses since registering their domain, the new details may not be on file with ICANN.

If any of your clients websites have been suspended by ICANN, they can reactivate it by following the instructions that will appear when they attempt to visit their domain name. This process will re-send the verification email to the registrant email address. Just click the link in the email to verify, and your domain will reactivate within 24-48 hours. Note that if your  clients website has been suspended and the registrant details for their domain are inaccurate, they must contact our support team to update their details before they will be able to verify the domain.

If you have any questions about ICANN verification, please feel free to contact Brett at info@resellerdynamics.com

Holiday Hours and Closures for Reseller Dynamics

admin

Hello and Seasons Greetings to all of our Resellers. We have some information on Holiday Closures for Support and Billing Support for your Reseller and Client Websites.

Technical support for your websites will be closed on December 24th and 25th, as our staff spends the holidays with family and loved ones. Any support requests submitted during this period will be answered on December 26th.

Phone support for billing and reseller account inquiries will also be closed from December 24th through January 1st, and will reopen on January 2nd. If your clients have any urgent billing issues, please submit a Reseller Support Ticket on their behalf through the back-end of your Reseller Account and those tickets will be handled as priority by our reseller support staff.

From all of us at Reseller Dynamics, have a safe and happy holiday season!

New Feature: Catalog Filters

admin

Many of  your own customers have created massive, successful online stores with hundreds of products. Some of your customers sell a small number of highly specialized products, or products with lots of different variations. Whatever you sell, we’ve got a great new feature that will help your clients customers find the products they’re looking for: Catalog Filters!

Catalog Filters allow you to create categories and individual tags for your products, allowing your clients customers to filter your products to find just what they’re looking for. They can also filter by price, and sort products by name or price.

Productfilters2

For more details, check out our how-to guide.

6 New Enhanced Templates

admin

Since the release of our new Enhanced Template System a few weeks ago, we’ve been hard at work cooking up even more great Enhanced templates to add to our library. We’ve added six new left-navigation templates for your website building pleasure! Here’s a few examples:

Newtemplates
For more information about the Enhanced Template System, check out our how-to guide.

New Enhanced HTML5 Templates

admin

Screenshots
We’re very excited to introduce our new Enhanced Template System, featuring a collection of brand new templates that we think your customers will love.

The Enhanced Template System provides new modern-look templates built completely in HTML5. They’re simpler to manage than our standard templates, and are integrated with PicMonkey for creating header images and modifying graphical website elements right in your browser.

Templateoptions

For advanced users, the Enhanced templates allow direct modification of the template’s CSS, giving your customers tremendous flexibility to create a site that looks exactly how they want.

Css

We’ve released a small selection of Enhanced templates, and there are lots more coming very soon! Navigate to Edit Site > Design > Choose a Template and have a look for yourself! For more detailed instructions, check out our how-to guide.

New Reseller Relations Manager

admin

Hello Resellers!

We would like to inform you that after 8 years Patrick Schrodt, the reseller program manager is moving on from Website Dynamics.  But not to fear, you are in great hands with Brett Hanson, the new reseller relations manager.  Brett has been with Website Dynamics/Mezine for 4 years and knows the program in and out.  Brett Hanson will now be your main point of contact for any reseller related issues.

He can be contacted at 1-866-448-4588 ext. 301

OR

info@resellerdynamics.com

Please continue to contact the support team for customer or technical issues.

If you have any questions, please email info@resellerdynamics.com

Patrick’s last day will be February 8th.

Thank you!

New Reseller Site Map Tool

admin

Now you can control the pages in your reseller site even further by managing your site map.  We have created a tool that automatically tells the search engines which pages are most important to your site, and which ones can be cached less often.  This advanced feature can be managed while logged into your reseller site and by clicking the reseller site design manager.  This may not show if you are on an older template system.  To upgrade to the new template system, please email us.  If you have questions on this new tool, please contact info@resellerdynamics.com

Brand New Marketing Section & New Banners!

admin

We are pleased to announce a new reseller marketing section, along with 3 sets of brand new affiliate banners (16 new banners total!)  You can use these banners to promote your reseller site, as PPC banners or wherever else you see fit.  We even have blank banners so you can drop in your own content and text.

Here’s an example of one below.  Just login to your reseller site, click the Reseller Marketing Tab, and then you see them.  If you have any questions, please email info@resellerdynamics.com.  We’ll continue to grow the marketing section over the next couple months.

New Customer Signup Process Launching

admin

Coming the week of the 18th of June, we will be adjusting the way your customers signup for a new website.  After months of testing, we have found that the signup method on www.CityMax.com is cleaner, and gets more people signing up.  We are now sharing this new signup process with all of our resellers.  Your customers, when signing up for a new account, will see a similar signup process to CityMax.com.  During this new signup process, customers will not need to choose a template, pages, or anything else.  They will simply be taken to a “one step” signup that removes those other sometimes confusing steps.

There is nothing you have to do as a reseller.  To see what the signup process will look like, please go to www.Citymax.com/signup.htm.  A default template will now be applied to all new signups.  Once in the site, they can choose a template of their liking.  Choosing a template on the signup is a big decision, and we would rather have people signup, and choose once in, not bail out because they don’t see a template that they like.

If you have any questions on this, please email info@resellerdynamics.com to speak to your reseller relations manager.