Hello and Seasons Greetings to all of our Resellers. We have some information on Holiday Closures for Support and Billing Support for your Reseller and Client Websites.
Technical support for your websites will be closed on December 24th and 25th, as our staff spends the holidays with family and loved ones. Any support requests submitted during this period will be answered on December 26th.
Phone support for billing and reseller account inquiries will also be closed from December 24th through January 1st, and will reopen on January 2nd. If your clients have any urgent billing issues, please submit a Reseller Support Ticket on their behalf through the back-end of your Reseller Account and those tickets will be handled as priority by our reseller support staff.
From all of us at Reseller Dynamics, have a safe and happy holiday season!