Category: General Notices

Website Dynamics Sales Team Will Sell For You!

admin

Hi There!

 

We can all agree that with the current economic situation, a team of trained sales experts could really help by pumping up your conversions and your revenue each month.

 

Well, over the past 3 months we’ve been growing an internal sales team to close Citymax.com customer sales.  They use some great tactics and systems to increase conversions, and it’s working.

We would like to offer you an amazing opportunity to have our internal sales team contact and close your leads and trials for you.  This will come at no additional cost.  Your monthly $10.00 wholesale fee will not increase.

Here’s how this will work:

1)      This is an OPT-IN program.  You will have to email Patrick Schrodt, your Reseller Relations Manager, to agree to be a part of this program.  In the email subject line, include the words “OPT-IN”.

2)      This will be a 90-day trial.  After 90 days, we will re-assess the program.

3)      Our sales team will be using their own methods to close the leads.  We will use our scripts and systems to coach and provide support to help close these trials for you.  Sorry, but at this time you won’t be able to provide your own systems, scripts, sales tactics or special offers.

4)      Our sales team will offer your clients the prices you have set in your host package.  They will not lower prices, raise prices or provide any special offers.  They will simply be selling the website builder at the prices you have set in your system.

5)      In certain cases, our sales team may offer your client 1-2 months of free service.  We have found that this can help to close a customer sale.  You would lose out on revenue for those months.  WebsiteDynamics would also of course lose any revenue during those free service months.  However in the end, the customer will potentially end up staying longer as a paid customer.

6)      Our sales team will act as if they are working for you and your brand.  Just like the support is private-labeled, the sales team will be doing the same.

7)     The calls will be strictly for sales.   They will be providing the information needed in order to make a sale.  All support will still go through the online support ticket system.

8 )  The sales team will be leaving emails and voicemails with your customers acting as your sales team.  Your customers will be provided with a generic “WebsiteDynamics” phone number and emails will be sent from a generic “Website Coaching Support” email address.

9)      Not all resellers may be approved for the program.  WebsiteDynamics reserves the right to remove any reseller from the program at any time, for any reason.

This is a great opportunity for all of you.  If you are currently using your own sales systems, sales floors or coaching teams, this offer may not apply to you.

Please reply to this by email before the 17th of December to join the program.  The program will be starting in January full force.

patrick.schrodt@citymax.com
1-866-448-4588 ext 121

 
Talk to you all soon!

Best Regards,

~Guyd

Welcome to the New Reseller Dynamics Blog!

admin

We are so proud of your success and feel privileged to have you as part of our website family.

When we started, CitySlide/CityMax were the first dynamic website builders online, replacing the brochure style sites that the web grew up on.  The reseller program came about to satisfy the daily inquiries to private label the website builder technology.  

WebsiteDynamics and ResellerDynamics were designed to manage and support resellers while providing a layer of privacy between our private label partners and their customers.   We tried hard to make everyone happy and be as flexible as possible, allowing resellers to opt out of features and offers. 

Today we have resellers with thousands, hundreds, dozens and some with just a handful of sites.  The unintended consequence of this was that the rebranded product started to lag behind CityMax to accommodate the preferences of people opting in and out of standard features one would expect on any site.  

We invest millions of dollars every year marketing, testing and optimizing our corporate sites.  Because of this, the corporate sites achieve higher trial and conversion rates than resellers do.  Unfortunately, it’s almost impossible to pass these innovations along to you as we are handcuffed by the requests of a few to exclude features. 

The other challenge is that by making so many options available it doubles the time for new feature development and quality control.  

This has essentially created two website builders.  One for corporate sites and the other for resellers. 

This is about to change.

The WebsiteDynamics team is determined for you to have your best year in 2009.  To help you do this, we will be updating your website builder.  You will see a new look, new features, a new trial process, increased customer support and education and some exciting new revenue opportunities for you.

To do this we will be making some features and options mandatory.  This will allow for rapid feature development and the ability for us to help you make sales and keep your customers longer.

Finally, I would like to introduce “Guyd.”  He’s a tiny bit of each one of us here.  He’s passionate about your success as a Reseller and he knows the ropes.  He lives the ResellerDynamics Vision and will be cheering you on in the background.  He has experience on the Reseller side and the customer side, and he is here to help. You’ll get to know him well over the weeks ahead and I think you‘ll grow to love him as we have. 

At that, I’ll turn this blog over to “Guyd” and talk to you again as a guest blogger every now and then in the future.

This is going to be a great year and we can’t wait to hear your stories of success as we go along.

Thank You for being part of our website builder family.

Sincerely,

Dean H Gagnon
President & Chief Evangelist